How can we help?

No. Anyone can search, browse by island or category, and open listings without signing up. You only need an account to claim a business, save favorites across devices, or join Mahalo Rewards.

We index only Hawaiʻi, organized by island and town and verified by people who live here. A search for "snorkel tours" or "emergency plumber" returns the right results for the right island — not a generic list aimed at a continent.

Many start from public island sources and our own on-the-ground research before an owner ever arrives. From there, owners claim and enrich them, and our local team verifies details.

Search your business name on the For Businesses page, pick your listing, confirm you're the owner or manager, and add your details. Most claims go live in minutes — no paperwork, no wait.

Yes. On the For Businesses page choose "Add your business manually," enter the basics, and publish. You'll get a fresh, owner-verified listing right away.

We use a quick check tied to your role and business contact details. For most listings it's instant; occasionally we follow up by phone or email to keep listings trustworthy.

Yes — owners can invite a manager or authorized staff to help keep hours, photos, and replies up to date.

Claim the listing, then edit any field from your dashboard. Changes publish across every island search immediately.

Claimed owners can request removal from the dashboard, or email listings@aloh.as from your business address. We action verified removal requests within a couple of business days.

Claim it to fix it yourself, or use Contact us with the business name and what's off. We'll correct or unpublish inaccurate information.

Yes. Set a "temporarily closed" or seasonal status from your dashboard so searchers see it clearly without losing your listing.

Add the island or town to the "Where" field — "Maui," "Kīhei," or a ZIP like "96761" — or use the island filter on the results page. You can also start from Pick your island on the home page.

Absolutely. Try plain language like "emergency plumber," "vegetarian dinner," or "sunrise yoga." We match on category, tags, and description, not just business names.

Verified means details are owner-claimed and checked by our team. Featured marks a Premium or Mahalo Rewards partner — it never changes whether a result is accurate, just how prominently it appears.

Try a broader term, remove the location, or check the spelling of a town. If a business truly isn't here yet, you can suggest it via Submit a website.

Yes — a claimed listing is free forever. Premium adds featured placement and richer tools, and you can unlock Premium at no cost by joining Mahalo Rewards.

Join Mahalo Rewards and offer island customers one perk — a kamaʻāina discount, a welcome treat, or points per visit. While you're a rewards partner, every Premium feature is unlocked free.

Yes. Cancel from your dashboard whenever you like — your listing stays live, it simply returns to the free feature set.

Open the review and choose Report, or contact us with the listing name. We remove content that's fake, paid-for without disclosure, defamatory, or off-topic.

Yes — every claimed listing, free or Premium, can publicly respond to reviews.

A mix of owner claims, local-team verification, and periodic re-crawls of submitted websites. When something's off, anyone can flag it and we follow up.